Anaheim Hills Vacation Rental
Anaheim Hills Hideaway
A beautiful rental property in the hills of Orange County
Minutes to Disneyland and Socal Beaches 
Anaheim Hills, CA 92807

Reservations@AnaheimHillsHideaway.com
1-714-264-8537


Reservations@AnaheimHillsHideaway.com

FREQUENTLY ASKED QUESTIONS....

 

What are the rates? Our rates are based on the season, # of nights, holidays, and occupancy. Go to RATES 

 

What is the minimum stay? We require a 3 to 4 night stay most of the year. During some holidays, we require a 7 to 10 day stay.

 

What is and how much is the reservation/security deposit? The deposit secures your reservation. Once you arrive, the deposit turns into a security deposit to be held for any damages or charges that may occur during your stay. If there are no damages or charges, the security deposit will be refunded within 14 days of your departure date. Depending on the date, length of stay and how many guests are registered, the deposit is $300+.

 

When are rental payments due? 50% of the rental fee is due 60 days prior to arrival date with the balance due 2 weeks before your stay.

 

What types of payment do you accept? For your convenience, we accept VISA, MC, AMEX and DISC (no service fees). 


What is the cancellation policy? A 60 day (prior to arrival date) written notice is required for cancellation. Cancellations that are made more than 60 days prior to the arrival date will incur no penalty, except when deposits were made via credit card. All credit card cancellations are subject to a 5% cancellation fee or $50 minimum. Cancellations or changes that result in a shortened stay or that are made within 60 days of the arrival date, forfeit any payment(s). Cancellation or early departure does not warrant any refund of rental payments. Extended stays with 14 or more nights must cancel one hundred twenty (120) days prior to check-in. Reservations made within 60 days of the arrival date are not refundable if cancelled.

 

How do we get the keys? Once your balance is paid in full, we provide you with a personalized code to access the lock box.

 

Where are you located? The Anaheim Hills Hideaway is located in Anaheim Hills, CA. Centrally located in Orange County and convenient to all that Southern California has to offer. It's a small, quiet and safe community in the hills just east of Anaheim, CA. We are 15 minutes/9 miles from Disneyland and 20 minutes from the beach. For the safety of our current and future guests, we do not share our exact address, but if you'd like to see our neighborhood on Google Maps, you may use 5700 E. Santa Ana Canyon, Anaheim Hills CA 92807 as a reference.

 

Do you allow pets or smoking? The Anaheim Hills Hideaway does not allow any pets or smoking on the property. Any evidence of either will result in the loss of your security deposit.

 

Do we have to clean before leaving? No cleaning is required, but we do have a quick checklist of items for departure.  

 

Can the pool be heated? Yes! Depending on the time of year, we check the temperature a few days prior to your arrival. If you feel the temperature is too cold, we will heat the pool for you to 80F. There is a $30 to $50 per day charge. There is no need to heat the pool during summer months as the water temperatures remain around 80F.

 

How many guests are allowed? We have 4 bedrooms upstairs. There are 3 queen beds and one full over full bunk bed (weight restrictions on top bunk). Maximum occupancy is 10, perfect for 6 adults and 4 children. Registered guests only at all times.

 

Do you have Wi-Fi? Absolutely! We have Wi-Fi that covers the entire house. Upon arrival, you can gain access with our security password.

 

What shopping is nearby? The Anaheim Hills Hideaway is minutes away from several grocery stores and within 2 miles of Target, Walmart and Costco. The nearest malls are Orange Outlets, Brea, Main Place in Santa Ana, South Coast Plaza, Irvine Spectrum, The District in Tustin and Fashion Island in Newport.

 

What is the nearest golf course? Orange County is filled with golf courses for all levels. The closest is Anaheim Hills Golf Course. It is public and less than 5 minutes from the house.

 

Is your home kid-friendly? We have raised our 3 boys in the house over the last 25 years. All electrical outlets have child safety plugs and we do not have a lot of clutter. The backyard has a fence separating the pool from the play area. In addition, we offer a kids table, portable crib, high chair, car seats, stroller, potty seat trainer and toys.

 

What supplies are at the house? Upon arrival, the house is supplied with toilet paper, paper towels, hand soap, dishwasher capsules, laundry detergent, and garbage bags. There are plenty of linens, blankets, towels, beach towels and rags. You will also find general cleaning supplies.

 

What's in the kitchen? The kitchen is a great space! Big windows, granite counters, double oven, stovetop, microwave, large refrigerator, and lots of storage cabinets. It is equipped with coffee maker, toaster, blender, pots, pans, bakeware, utensils, plates, cups, crock pot, and barware.

 

Is there a washer and dryer? Yes, we have an indoor laundry room with a portable laundry hangar and a clothesline is located on the back patio.

 

Other items you'll find:

TV's

CD player

DVD players

Radio

IPod/MP3 docking station

First aid kit

 

Have more questions or concerns? Please email us.